Portal
Step-by-step guides for portal.
- 911 Alerts ConfigurationHow to configure alerts for when 911 calls are placed.
- Add a Device or SoftphoneThis article goes over adding a device or softphone client to an extension.
- Call Queue ConfigurationThis guide reviews how to create, edit, and delete Call Queues.
- Configuring Shared Voicemail BoxesHow to configure a shared voicemail box that is not associated with any one extension.
- Create a New UserHow to create a portal user.
- Greetings SettingsThis guide explains all various settings for greetings.
- Holiday Schedule RoutingThis article covers the Holiday Scheduling feature. Route calls how you wish during holidays or custom dates and times.
- How to Block a NumberHow to block a phone number.
- Number Forwarding ConfigurationHow to configure number forwarding.
- Password ResetIf you have forgotten or lost your password for logging into the UniVoxx portal, follow the 'Forgot Password' section. If you know your password and need to change it, follow the 'Change Password' section.
- SMS GuideHow to use the SMS feature in the UniVoxx portal
- SideCar GBX20 ConfigurationThe GRP2615 series supports the expansion module - Supports up to 40 contacts in different pages / connect up to 4 EXT modules.
- Two-Factor Authentication (2FA)This article provides step-by-step instructions for enabling Two-Factor Authentication (2FA) on your UniVoxx account to enhance security and protect your access.
- Whitelist an IP AddressHow to Whitelist an IP address (Dynamic and Static)