Not a UniVoxx customer yet? Phone service built for care facilities. Talk to us about switching
Help Center

Configuring Shared Voicemail Boxes

How to configure a shared voicemail box that is not associated with any one extension.

Updated November 5, 20261 min read

  1. In the UniVoxx portal, navigate to the "Mailboxes" page.
select mailbox meny
  1. Select the "Add" icon.
add new mailbox
  1. Configure the various settings and select "Save". See this article on what each setting does.
  1. This mailbox can now be routed from a ring group, greeting, extension, etc.

Still stuck?

This is the general version of this guide. Sign in to the customer portal for guides written for your system, deeper troubleshooting and your support history, or reach our team directly.