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911 Alerts Configuration

How to configure alerts for when 911 calls are placed.

Updated November 5, 20261 min read

Create an New Emergency Notification Group

  1. Navigate to the 'Emergency Notification Group' page.
Select emergency notification menu
  1. Select the add button button.
select add button
  1. Type in an appropriate name for the group. Select 'Continue'.
  1. Select whether the alert is in regard to devices in the 'Entire Company', just one 'Location', or even just one 'Device'. Select 'Continue'.
  1. Type in the name and number of a user who will be the recipient of these notifications. Select 'Add Subscriber'
new group config
  1. More subscribers can be added. If all subscribers have been added, select 'Save'.
save new group

Edit an Emergency Notification Group

  1. Navigate to the 'Emergency Notification Group' page.
Select emergency notification menu
  1. Select the eclipes icon next to the group you want to edit. Select 'Edit'.
edit group
  1. Edit any of the required settings, like adding a new subscriber. Select 'Update'.
edit group settings

Deleting an Emergency Notification Group

  1. Navigate to the 'Emergency Notification Group' page.
Select emergency notification menu
  1. Select the eclipes icon next to the group you want to delete. Select 'Delete'.
delete group

Still stuck?

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